News, latest trends, explanations by our experts, etc. Find all our articles on the themes that interest you.
Field service management
Geo-merchandising, the other performance lever for your retail network
You already use geo-marketing for siting your sales outlets and optimizing your network structure. Geo-merchandising enables you to take this a step further by adapting your local offering to maximize each location’s profitability.
Aiming for «100% first attempt delivery success»: the last mile logistics challenge
In 2016, the Huffington Post published an amusing anecdote about a particular home delivery: an e-commerce customer had requested a home delivery, knowing he would not be at home. He requested the shipment was left under the doormat outside his front door. The driver obeyed the instructions to the letter, taking care to place the package underneath the mat, even though the former was over one metre in length!
Urban logistics tested by the low emission mobility zones (ZFE-m)
The implementation of low emission mobility zones (ZFE-m) is a concern for last mile logistics players. What are the grievances of mobility players and, above all, what solutions do they recommend to adapt to the constraints of a measure that they all recognise as being well-founded?
Business applications - 6 essential features for technicians
Mobile business applications are designed to enhance the productivity of your field teams. However, they must really meet their needs! Here are the points you should be aware of when choosing an application for your mobile technicians.
Preventive maintenance, remote repair work and more reliable diagnosis to improve performance
All companies that manage repair operations on their customers’ premises want to maximize the number of interventions that their technicians can perform each day. One of the keys to achieving this is to strengthen the organization’s capacity to make precise technical diagnoses remotely.