Field service management

Excel Intervention Record: Free Downloadable Template

Intervention sheets are a cornerstone for any business. They allow for tracking actions taken at the client’s site, as well as technician follow-ups. Discover our free Excel intervention record template in this article.

Excel Intervention Record Template

The creation of an effective Excel intervention sheet is essential for optimizing your company’s activities management.

Download the free template

Before starting the design of your Excel intervention sheet, take advantage of our free template. This will save you time and ensure you have a solid foundation.

To use it:

  • Go to File
  • Make a copy
  • And you’re all set!

Introduction to the different sections of the intervention sheet

The intervention sheet created on an Excel spreadsheet contains very specific information. Here they are:

  • Order number
  • Date of intervention request
  • Company’s contact details
  • Client’s contact details
  • Requester’s identity
  • Technician or intervenor’s identity
  • Description of the initial request or the malfunction status
  • Diagnosis conclusions
  • Intervention report and encountered difficulties
  • Time spent and travel time status
  • List of spare parts and consumables (in stock or to be ordered)

You can, of course, adapt your own Excel intervention sheets for free according to the specific needs of your company.

While Excel may seem like a perfect tool, it is not specialized in intervention management. What are its limitations?

Limits of Excel for intervention tracking

Creating an intervention sheet on Excel seems like the ideal solution for many companies. However, this tool has limitations that are essential to consider for effective management.

Increasing complexity of intervention sheets

As your company grows, the complexity of interventions increases. Excel, although useful, quickly reaches its limits in terms of managing increasingly detailed and numerous intervention sheets.

Increased risk of human errors

Relying solely on Excel for intervention tracking exposes your company to an increased risk of human errors. As the volume of data increases, manual entries become prone to errors, compromising the accuracy of your records.

Lack of real-time collaboration

Excel lacks real-time collaboration features, making it difficult for multiple team members to work simultaneously on intervention tracking. This delay in collaboration can impact efficiency and quick decision-making.

les limites d'une fiche d'intervention sur excel

Why use intervention management software instead of Excel?

Intervention management is an important element for any operationally focused company. Although its price is higher than Excel, the efficiency of dedicated software cannot be overlooked.

Flexibility and customization

Intervention management software offers much greater flexibility than Excel. It allows for adapting intervention sheets according to the specific needs of your company, thus providing unparalleled customization to meet the requirements of each intervention.

Automation of repetitive tasks

Unlike Excel, specialized software automates repetitive tasks related to intervention management. This allows for significant time savings by eliminating the need to manually create sheets for each intervention, thereby optimizing operational processes.

Data centralization

Excel can quickly become disorganized with the multiplication of files. Management software centralizes all intervention-related data, simplifying their tracking, analysis, and ensuring more consistent and efficient management.

Traceability and intervention history

Dedicated software provides complete traceability of interventions, allowing you to trace each step of the process. Unlike Excel, which may have limitations in terms of historical tracking, software ensures a clear view of all past interventions, promoting continuous improvement.

Accessibility and mobility

Intervention management often requires remote accessibility. Dedicated software offers the ability to securely and optimally access intervention sheets, whether on-site, on the go, or within the company. Excel, on the other hand, may encounter limitations in terms of mobility and remote access.


As your company grows, the needs for intervention management evolve. Dedicated software adapts more easily to the growth of your business, offering essential evolution to maintain optimal intervention management.

In conclusion, while using Excel may seem like a familiar option, investing in intervention management software offers undeniable benefits in terms of efficiency, flexibility, and process optimization.

Nomadia offers solutions tailored to your specific intervention management needs. Honor your appointments and optimize the activity and time of your technician teams with our software.

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