Nomadia Unveils the New Version of Nomadia Protect

• In a context where field professionals face growing challenges related to safety and efficiency, Nomadia combines the safety of individuals and the optimization of travel to define smarter professional mobility.
• The update to Nomadia Protect introduces new features for simplified management, increased autonomy, and enhanced security.

Paris, October 8, 2024 – At the Preventica LYON trade show, Nomadia, a European leader in SaaS solutions for mobile professionals (salespeople, technicians, and delivery drivers), unveils Nomadia Protect Fall 2024, its application designed to optimize the safety of professionals in the field. Whether addressing risks associated with travel or intervention sites, the needs for safety and efficiency among mobile professionals are becoming more pressing. At the same time, regulations around worker protection have strengthened in recent years, and companies must ensure the safety of their field employees.

As a PTI/DATI solution, Nomadia Protect adapts to each situation (fall detection, prolonged immobility, voluntary alerts, positive safety in case of network loss) by generating alerts from various devices (smartphone, watch, PC). It provides mobile professionals with rapid and flawless assistance in case of an incident through intuitive safety alerts. Once an alert is triggered, it is immediately processed by a 24/7 remote monitoring center or an internal team, ensuring a quick intervention and dispatching of emergency services if needed, using advanced optimization algorithms. Today, Nomadia presents a new version of Nomadia Protect, designed to accelerate and simplify deployment while ensuring high availability and enhanced data protection. Users benefit from greater autonomy, with the ability to configure and activate their accounts without technical assistance. These improvements also simplify account management, thereby enhancing the security and efficiency of the service.

High Availability Architecture: Guaranteed Continuity at 99.5%

The new high availability architecture of Nomadia Protect ensures uninterrupted accessibility at 99.5% for PTI applications. Through constant database replication, users enjoy an uninterrupted experience, even in the event of hardware failure or scheduled maintenance. Data is backed up in real-time across multiple servers, reducing the risk of data loss. Geographic resilience with multi-site servers in France provides high availability, even during disruptions such as natural disasters or regional outages.

Self-Configuration: Optimized Autonomy for Administrators and Simplified Management for Users

Nomadia Protect administrators now have enhanced autonomy to configure the solution, manage licenses, and facilitate access to the application for the relevant users without requiring initial training. This feature simplifies account management and optimizes internal processes for companies, while reducing the need for technical support. If the administrator chooses to delegate settings to users, they can easily see the impact of their changes on their security coverage, such as configuring fall detection features or setting up automatic alarms.

Real-Time Tracking and Support Ticket Management

Nomadia Protect offers centralized support ticket management, streamlining communication between users and technical support. Users can create and track tickets directly from the platform, ensuring faster response times and quick issue resolution.

Automatic Reinstallation of the Application

In the case of hardware change, users can reinstall Nomadia Protect with the same phone number without administrative intervention. This speeds up the resumption of activity and strengthens user autonomy while enhancing customer satisfaction through a simplified and seamless experience.

Integrated User Satisfaction Evaluation

Nomadia Protect now includes a Net Promoter Score (NPS) survey, allowing for regular and personalized tracking of user satisfaction with the application. This automated survey improves internal change management and Nomadia’s responsiveness in case of adjustments or dissatisfaction, contributing to continuous service improvement and a more proactive and solid customer relationship.

Designed to offer more flexibility and autonomy to users, all these updates aim to simplify daily management while improving the user experience. Today, Nomadia Protect guarantees the protection of field workers for numerous companies, including Securitas, Orange, City of Granville, Butagaz, Circet France, Lafarge Holcim, Communauté d’agglomération du Pays Voironnais, Oracle, CHS de la Savoie, Lyreco, Centre Hospitalier Le Vinatier, and more.

For More Information

Nomadia will be present at the Preventica LYON trade show from October 8 to 10, 2024 (Stand C16), offering demonstrations of Nomadia Protect’s key features