Smoothing workload is a strategic necessity for on-site service delivery

Delivering goods and services to your customer’s door will always present challenges in terms of peaks and troughs, so smoothing workloads (balancing the distribution of effort evenly over time as a function of production capacity in terms of available resources) is key to operating profitability.

Are the days of mobile sales teams numbered?

Something you hear these days is that the job of on-the-road selling is on the way out. Inefficient, costly, no longer appropriate for selling into today’s hi-tech environment and the realities of the current marketplace, is the travelling salesman really doomed to extinction? Don’t speak too soon!