Never forget that your technicians are ambassadors
When your technicians call on customers, they personify your company and play a critical role in satisfying and retaining your customers – provided you give them the wherewithal to play this ambassadorial role.
Field professionals: having a mobile business application is no longer a luxury but a necessity!
The use of mobile applications is now necessary to optimize the movements, calls and interactions of field teams!
Business software: where ease of adoption makes the difference
How to ensure that users quickly master a new business software? This is precisely the aim of the new context-sensitive, intelligent, and fun help solutions!
Covid-19: what impact on on-site maintenance activities? Feedback from Mettler Toledo and ENGIE Solutions
Since March 2020, installation and maintenance operations on customer premises are deeply modified: feedbacks from Mettler-Toledo and ENGIE Solutions
5 benefits of geolocation for your mobile teams and your company
By equipping your teams with applications using geolocation data, you improve the monitoring of their activity and also the organization of their time.
Water, energy, environment: smart cities start with good resource management
At once laboratories and a showcase for technologies, smart-cities operations were conceived by their promoters as models destined to be reproduced.
Precision timing: engaging the customer to find the ideal ETA
As within-the-hour delivery is tending to become the norm in the consumer’s mind, it is even more difficult to offer very precise appointment timeslots.
