Routing and schedule optimization methods are specific to each business area
Companies that deploy a scheduling application to manage mobile teams do so for one or a combination of four key business areas described. Each activity requires an interface that is up to the mark in terms of accessibility, responsiveness, and scope for integration with third party tools.
AI, augmented reality, IoT: finally, a reality in the field! Is it because of the health crisis?
Health situation accelerates the adoption of technologies transforming practices. Discover how to take the optimization of your operations to the next level
Business efficiency – time for a makeover?
Why not re-boot on a solid basis, equipped with the tools to define realistic objectives, and simplify the daily lives of your sales reps?
[Interview] Maintenance intervention planning: a strategic challenge for ENGIE Solutions
Patrick Hourqueig, Director of Tools & Processes for ENGIE Solutions highlights the challenges in scheduling interventions for technical maintenance staff.
Field Service Management: a glimpse of how routine technical support might be delivered tomorrow
Online interventions management is a rapidly changing field, thanks to converging technologies, and as a result, the daily work of operators on the ground.
3 key dimensions to ensure successful change management in service delivery
Whether you embark for the first time or whether you replace a solution, this project will bring about a restructuring of internal and external processes.
Machine learning: a challenging case scenario in the domain of Artificial Intelligence
What are the contributions of machine learning to business sectors offering on-site intervention services, for resource provision and optimization?
Smoothing workload is a strategic necessity for on-site service delivery
Delivering goods and services to your customer’s door will always present challenges in terms of peaks and troughs, so smoothing workloads (balancing the distribution of effort evenly over time as a function of production capacity in terms of available resources) is key to operating profitability.
Understanding the daily challenges your teams face is vital if solutions are to be found…
Are you considering implementing systems to optimize routing and operational management of your mobile forces in your company? Setting out on such a project requires you to fully comprehend the current situation to ensure optimum conditions are in place for finding the right solution.
