“The technician receives his weekly schedule on the application as well as his corrective calls. This mobility tool enables him to perform all his monitoring operations, to upload the time at which he began and ended the call, and to issue all the statutory documents for the customers once his calls have been completed. Callout sheet and quotation books have disappeared, and we are virtually paperless.”
"We benefit in every respect. Time savings in the technician’s timetable. Time savings in alerts and service call management because the company’s technicians can now be deployed immediately to an activity. And greater maintenance team efficiency, empowerment and motivation as well."