“In response to new omni-channel challenges and emphasizing our strategy of being close to our customers, we especially rely on the tool to create a network of regional shops, combining on-site product availability and deliveries.”
"We benefit in every respect. Time savings in the technician’s timetable. Time savings in alerts and service call management because the company’s technicians can now be deployed immediately to an activity. And greater maintenance team efficiency, empowerment and motivation as well."